1. Overview

Recall People ("we", "our", or "the app") is a privacy-first personal CRM that helps you remember the people you meet. We are committed to protecting your privacy and being transparent about how we handle your data.

Key principle: Your relationship data is synced through your account so the app can work across devices. Sensitive content, including notes, memories, and relationship context, is encrypted in our database. We do not sell your personal data or use it to train AI models.

2. Data We Collect

2.1 Relationship Data Synced Through Your Account

The following app content is associated with your account and synced so you can access it across your devices:

Contact information (names, phone numbers, emails, birthdays)
Notes and memories about your contacts
Voice recordings and their transcriptions
AI-generated summaries and conversation starters
Groups, tags, and events you create
Custom avatars generated for contacts

2.2 Account Data

We store the minimum data needed to provide authentication, secure sync, preferences, and paid features:

Email address
Name (if provided)
Authentication tokens for secure login
Preferred language, subscription status, and usage counters for plan limits
Operational security logs such as IP address, user agent, action type, and success or failure status

2.3 Sensitive Data and AI Processing

Sensitive relationship content is encrypted in our database. When you use voice recording, avatar generation, or AI features, the relevant content is sent to our providers only as needed to deliver that feature:

Voice recordings: Sent to Groq for transcription using Whisper. We do not store those recordings on our servers.
Text for AI analysis: Sent to Cerebras to extract contacts, generate summaries, run semantic search, and answer your questions via the Assistant.
Avatar generation: Text descriptions such as gender, age range, and style are sent to OpenAI GPT Image 2 to generate illustrated contact avatars. No real photos are required for this feature.
Website analytics: Our public website uses Umami analytics to understand aggregate page usage without building advertising profiles.

3. How We Use Your Data

Transcribe your voice recordings into text
Extract contact information and events from your notes
Generate AI summaries and conversation starters
Create custom avatars for your contacts
Answer your questions about your contacts via the Assistant
Send you notifications about upcoming events (if enabled)
Sync relationship data through your account
Manage your account and subscription
Protect the service, prevent abuse, and debug reliability issues

4. Third-Party Services

We use the following third-party services to provide app functionality:

Groq: Speech-to-text transcription using Whisper
Cerebras: AI analysis, contact extraction, summaries, and AI assistant
OpenAI GPT Image 2: AI avatar generation from text descriptions
RevenueCat: Subscription and payment management via App Store / Google Play
Google Sign-In / Apple Sign-In: Optional authentication methods
Umami: Privacy-friendly analytics for the public website

These services process data only as needed to provide their functionality and are bound by their own privacy policies and data processing terms.

5. Data Storage and Security

Relationship data is synced through your account
Sensitive content, including notes, memories, and relationship context, is encrypted in our database
Authentication tokens are stored securely using your device's keychain (iOS) or keystore (Android)
All communications with our servers use HTTPS encryption
We limit internal access to personal data to what is needed to operate, secure, and support the service
We do not sell your personal data

6. AI and Your Data

Your data is never used to train AI models.

When you record a note or ask the Assistant a question, your data is sent to our AI providers for processing. We configure these services so your inputs and outputs are not used for model training, except where you separately choose to share data with a provider outside Recall People.

Providers may retain limited operational, safety, abuse-prevention, billing, or usage metrics under their own terms. For example, Cerebras states that it does not retain prompt content, API requests or responses, chat logs, user input, or model output. OpenAI may retain API inputs and outputs for a limited period for safety, abuse prevention, and service operation according to its API data controls.

7. Your Rights

You have full control over your data:

Access: View all your data directly in the app
Export: Export your data anytime in JSON or CSV format
Delete: Delete individual contacts, notes, or your entire account
Portability: Your exported data can be used elsewhere
Correction: Edit your contact and note data directly in the app

8. Data Retention

Relationship data remains associated with your account until you delete it or request account deletion
Deleting the app from one device does not automatically delete synced account data
Account data is retained until you request deletion or as otherwise required for legal, billing, security, or abuse-prevention reasons
Operational logs are retained only as long as needed for security, debugging, abuse prevention, and legal obligations
Voice recordings sent for transcription are not stored by Recall People after processing

9. International Transfers

Our service providers may process data in countries outside your country of residence, including the United States. When this happens, processing is governed by the provider's contractual and legal safeguards.

10. Legal Basis

Where applicable privacy laws require a legal basis, we process data to provide the app and your account, with your consent for AI processing, to comply with legal obligations, and for our legitimate interests in security, abuse prevention, debugging, and improving service reliability.

11. Children's Privacy

Recall People is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy, our data practices, or a request to access, correct, export, or delete account data, please contact us at:

privacy@recall-people.com