Privacy Policy

1. Overview

Recall People ("we", "our", or "the app") is a privacy-first personal CRM that helps you remember the people you meet. We are committed to protecting your privacy and being transparent about how we handle your data.

Key principle: Your personal data stays on your device. We use a local-first architecture, meaning contacts, notes, and memories are stored locally on your phone, not on our servers, except when you explicitly use online features such as transcription, AI analysis, account login, or subscriptions.

2. Data We Collect

2.1 Data Stored Locally on Your Device

The following app content is stored locally on your device and is not uploaded to our servers as a cloud database:

• Contact information (names, phone numbers, emails, birthdays)
• Notes and memories about your contacts
• Voice recordings and their transcriptions
• AI-generated summaries and conversation starters
• Groups, tags, and events you create
• Custom avatars generated for contacts

2.2 Account Data (if you create an account)

If you create an account, we store the minimum data needed to provide authentication, preferences, and paid features:

• Email address
• Name (if provided)
• Authentication tokens for secure login
• Preferred language, subscription status, and usage counters for plan limits
• Operational security logs such as IP address, user agent, action type, and success or failure status

2.3 Data Processed Temporarily

When you use voice recording or AI features, data is sent temporarily to our AI providers for processing:

• Voice recordings: Sent to Groq for transcription using Whisper. We do not store those recordings on our servers.
• Text for AI analysis: Sent to Cerebras to extract contacts, generate summaries, run semantic search, and answer your questions via the Assistant.
• Avatar generation: Text descriptions such as gender, age range, and style are sent to OpenAI GPT Image 2 to generate illustrated contact avatars. No real photos are required for this feature.
• Website analytics: Our public website uses Umami analytics to understand aggregate page usage without building advertising profiles.

3. How We Use Your Data

• Transcribe your voice recordings into text
• Extract contact information and events from your notes
• Generate AI summaries and conversation starters
• Create custom avatars for your contacts
• Answer your questions about your contacts via the Assistant
• Send you notifications about upcoming events (if enabled)
• Manage your account and subscription

4. Third-Party Services

We use the following third-party services to provide app functionality:

• Groq: Speech-to-text transcription using Whisper
• Cerebras: AI analysis, contact extraction, summaries, and AI assistant
• OpenAI GPT Image 2: AI avatar generation from text descriptions
• RevenueCat: Subscription and payment management via App Store / Google Play
• Google Sign-In / Apple Sign-In: Optional authentication methods
• Umami: Privacy-friendly analytics for the public website

These services process data only as needed to provide their functionality and are bound by their own privacy policies and data processing terms.

5. Data Storage and Security

• App content is stored locally in the app's on-device SQLite database and protected by the mobile operating system sandbox
• Authentication tokens are stored securely using your device's keychain (iOS) or keystore (Android)
• All communications with our servers use HTTPS encryption
• We do not have direct access to your local app database

6. AI and Your Data

Your data is never used to train AI models.

When you record a note or ask the Assistant a question, your data is sent to our AI providers for processing. We configure these services so your inputs and outputs are not used for model training, except where you separately choose to share data with a provider outside Recall People.

Providers may retain limited operational, safety, abuse-prevention, billing, or usage metrics under their own terms. For example, Cerebras states that it does not retain prompt content, API requests or responses, chat logs, user input, or model output. OpenAI may retain API inputs and outputs for a limited period for safety, abuse prevention, and service operation according to its API data controls.

7. Your Rights

You have full control over your data:

• Access: View all your data directly in the app
• Export: Export your data anytime in JSON or CSV format
• Delete: Delete individual contacts, notes, or your entire account
• Portability: Your exported data can be used elsewhere
• Correction: Edit your local contact and note data directly in the app

8. Data Retention

• Local data remains on your device until you delete it
• If you delete the app, all local data is permanently deleted
• Account data is retained until you request deletion
• Operational logs are retained only as long as needed for security, debugging, abuse prevention, and legal obligations
• Voice recordings sent for transcription are not stored by Recall People after processing

9. International Transfers

Our service providers may process data in countries outside your country of residence, including the United States. When this happens, processing is governed by the provider's contractual and legal safeguards.

10. Legal Basis

Where applicable privacy laws require a legal basis, we process data to provide the app and your account, with your consent for AI processing, to comply with legal obligations, and for our legitimate interests in security, abuse prevention, debugging, and improving service reliability.

11. Children's Privacy

Recall People is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy, our data practices, or a request to access, correct, export, or delete account data, please contact us at:

privacy@recall-people.com